Terms and Conditions

Reservation Policy

  • Prices are in US dollars.
  • To confirm a reservation, a non-refundable and non-transferable deposit of $300 must be paid within 10 days of making the reservation.
  • If the tour costs less than $400, the full amount must be paid to confirm the reservation.
  • If the reservation is made 10 days or less before the start of the program, it must be paid in full
  • Reservations are not confirmed until the deposit is paid. 
  • If the reservation is made less than 10 days before the start of the services, it must be paid in full.
  • PV Travel is not responsible for lost or stolen items on any of our tours, programs or accommodations.
  • Prices do not include IGV 18% (applicable only for Peruvians or residents in Peru).
  • If the participants decide to leave before the end of the service, there will be no refund.
  • The seats in the transports are not reserved, they will be taken according to the order of arrival.

Cancellation and refund policy

  • All cancellations 30 days or less before the start of our services will be charged 100% and are therefore non-refundable and non-transferable.
  • Cancellations for medical reasons can be refunded up to 50% upon receipt, by mail or email, of a verification signed by the client’s doctor.
  • Travel services canceled 31 days before the start of the program are refundable up to 50% less payment fees (PayPal 6%, international bank transfer $50.00) and/or credits applied.
  • Deposits are non-refundable and non-transferable at all times.
  • Reservations for Machupicchu are NOT refundable at any time.
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