Terms and Conditions

Reservation Policy

  • Prices are in US dollars.
  • All prices are per person
  • To confirm a reservation, the full amount must be paid to confirm the reservation.
  • PV Travel is not responsible for lost or stolen items on any of our tours, programs or accommodations.
  • Prices do not include IGV 18% (applicable only for Peruvians or residents in Peru).
  • Cancellations due to weather changes, storms, landslides, or force majeure will NOT be refunded.
  • If the traveler decides to leave before the end of the service, NO refund will be given.
  • If the traveler does not attend on the day of the service, it will be considered “completed” with no claims or refunds.
  • Seats on transportation are not assigned; transportation is organized on a first-come, first-served basis.
  •  All services are shared with other travelers in groups unless otherwise specified.
  • Children under 3 years old do not pay, as long as they share a seat and bed with their guardians.
  • Maximum of one non-paying child per room.

Cancellation and refund policy

  • All cancellations 30 days or less before the start of our services will be charged 100% and are therefore non-refundable and non-transferable.
  • Cancellations for medical reasons can be refunded up to 50% upon receipt, by email, of a verification signed by the client’s doctor.
  • Travel services canceled 31 days before the start of the program are refundable up to 50% less payment fees (PayPal 6%, international bank transfer $50.00) and/or credits applied.
  • Reservations for Machupicchu are NOT refundable at any time.
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