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Terms of Service

Terms of service

Reservation Policy

  • Prices are in US Dollars.
  • To confirm a reservation, a $300 nonrefundable, nontransferable deposit must be paid within 5 days of making the reservation. If the tour is less than $400 the full amount must be paid to confirm the reservation.
    • If the reservation is made 60 days or less from the start of the program it must be paid in full within 5 days of having made the reservation.
  • Reservations are not confirmed until the deposit is paid. Space may be allocated to the next request on the waiting list.
  • PV Travel will hold reservations for 5 days. Clients will be notified prior to space release.
  • All reservations must be paid in full at least 60 days before the start of our services.
    • If the reservation is made less than 60 days before the start of services it must be paid in full within 5 days of the reservation, or within 24 hours, if the departure date is within 10 days of the day the reservation is made.
  • PV Travel is not responsible for lost or stolen items on any of our tours, programs or accommodations.
  • Prices may not include hotel service surcharges which are usually 10% of the hotel fee.
  • Prices do not include IGV 18% (applicable to Peruvians or residents of Peru only).

Cancellation and Refund Policy

  • All cancellations 30 days or less before the start of our services will be charged 100% and therefore are nonrefundable and nontransferable.
    • Cancellations due to medical reasons may be refunded up to 50% upon receipt, via mail or email, of a signed verification from the client’s doctor.
  • Travel services cancelled between 60 to 31 days before the start of the program are refundable up to 50% less payment fees (PayPal 2.9%, international bank transfer $18.00) and/or applied credits.
  • Deposits are nonrefundable and nontransferable at all times.

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PV Travel - Quality Peru Tours

Contact Info

  •   Cusco: Calle Triunfo (Sunturwasi) 354, Second Floor
  •   Arequipa: Calle America #826
  •   +51 984763433
  •   info@pvtravels.com
  •   pvtravels.com

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